Blog for healthcare thought leaders and thinkers driven by passion to improve healthcare dialogue in India.
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Dr. Malpani's blog: Ten Commandments for medical clinic staff

Dr. Malpani’s blog: Ten Commandments for medical clinic staff

I. The patient is never an interruption – the patient is your work. Everything else can wait! II. Greet every patient with a friendly smile. III. Call patients by their name. IV. For patients, all staff members are as important as the doctor! V.  Never argue with a patient. Be a good listener. VI. Never say,...
Dr.Malpani's blog: Why are doctors afraid to say we do not know ?

Dr.Malpani’s blog: Why are doctors afraid to say we do not know ?

All the doctors will accept the fact that medicine is an imperfect science  and that there are lots of gray zone areas in medicine . Most patients will not come to the doctor with the symptoms and signs the textbooks say they should ! There are lots of variations , and sometimes it is hard...
Dr. Malpani's blog: Why are doctors rude ?

Dr. Malpani’s blog: Why are doctors rude ?

I cringe when I see rude doctors . Sadly, this happens all the time . Typically, the doctor cuts off the patient while he is talking; or is sarcastic about his internet research; or does not respect the patient’s need for privacy ; or makes the patient’s wait endlessly for no good rhyme or reason...
Dr.Malpani’s blog: The three kinds of doctors

Dr.Malpani’s blog: The three kinds of doctors

There are three kinds of doctors. The doctors who know that they know are the doctor’s doctors – the world authorities, who do the research and to whom other doctors will refer their complex patients when they are perplexed. However, these are few and far between – often because there is a lot in medicine...
Dr.Malpani's blog: Why do doctors want to be so busy ?

Dr.Malpani’s blog: Why do doctors want to be so busy ?

Some doctors are proud of the fact that they have a waiting room which is full of patients who are waiting patiently in line to see them . They routinely make patients wait for 2 to 3 hours – and boast that patients are willing to put up with so much trouble in order to...
Dr.Malpani's blog: Why do doctors order so many tests ?

Dr.Malpani’s blog: Why do doctors order so many tests ?

Doctors know that many of the tests they order frequently do not provide much useful practical information. The results of these tests do not affect either their diagnosis; their medical advise; or the patient’s choice of treatment options. However, in spite of this, doctors continue to order these tests, even though this overtesting can be...
Dr. Malpani's blog: How computers can help doctors to improve empathy

Dr. Malpani’s blog: How computers can help doctors to improve empathy

Many people are worried that the introduction of computers into medicine will further depersonalize clinical care . Their concern is that technology will disrupt the doctor-patient relationship because doctors will start focusing more on the computer screen , rather than on their patients. It’s true that doctors find technology very seductive and many enjoy interpreting...