I had the privilege of meeting Dr Ravindran, Ophthalmologist and Chairman of Aravind Eye Hospitals, India, at the International Forum for Quality and Safety in Healthcare London 2013. I had a general informal conversation but it was of course an eye opener – you bet he has experience in that! I share some of the...
Airline operational performance results for major carries in USA have come out and it shows that in general flying experience parameters are all getting better. The WSJ has a nice tabular column which explains it really well. Southwest Airlines had the largest number of system wide emplanements (I take this to mean the highest number...
I. The patient is never an interruption – the patient is your work. Everything else can wait! II. Greet every patient with a friendly smile. III. Call patients by their name. IV. For patients, all staff members are as important as the doctor! V. Never argue with a patient. Be a good listener. VI. Never say,...
All the doctors will accept the fact that medicine is an imperfect science and that there are lots of gray zone areas in medicine . Most patients will not come to the doctor with the symptoms and signs the textbooks say they should ! There are lots of variations , and sometimes it is hard...
I cringe when I see rude doctors . Sadly, this happens all the time . Typically, the doctor cuts off the patient while he is talking; or is sarcastic about his internet research; or does not respect the patient’s need for privacy ; or makes the patient’s wait endlessly for no good rhyme or reason...
We recently signed an MOU with the Sri Sathya Sai Institute of Higher Medical Sciences for collaborating with them to train their radiology postgraduates. A lot (!) of effort happened and time passed before this landmark event occurred. Some would ask (and have asked in the past) – why bother? Why not just do the...
My list of the recent and upcoming trends in Teleradiology is below. Many of these have been and are applied within our own organization and so I have had the good fortune of using them and/or observing their value. All of these trends, in my opinion, represent paradigm shifts within what is itself a relatively...
Guest blog: My Conversation with Dr Ravindran, Chairman of Aravind Eye Care
May 10, 2013
Preventive Health Checks: Just because you could, doesn’t mean you should
Mar 17, 2013
Dr. Malpani’s blog: Ten Commandments for medical clinic staff
Mar 13, 2013
Dr.Malpani’s blog: Why are doctors afraid to say we do not know ?
Mar 2, 2013